Privacy Policy

Your Privacy: Overview

This privacy policy (this “Privacy Policy”) sets out the privacy policies and practices for Bel Castro Industries Pty Ltd ATF Engage Industries trading as Engage with respect to how Engage collects personal information. It also describes how Engage maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by Engage via this website and other websites operated or provided by Engage and various subdomains (collectively, the “Sites”) and other places where or means by which we may collect personal information. This Privacy Policy also sets out how you can access certain information that Engage may collect about you. In this Privacy Policy, “personal information” means information or opinion about an individual whose identity is apparent or can be reasonably ascertained from the information or opinion as further defined under applicable privacy laws, including, but not limited to, Your Contacts and other personal information collected through the Services.

Please note that the Sites may contain links to other third party websites that are not controlled or operated by Engage. This Privacy Policy does not apply to such third party websites, and Engage is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore Engage encourages you to request and review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third party websites. Consent BY SUBMITTING PERSONAL INFORMATION TO Engage OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT Engage MAY COLLECT YOUR PERSONAL INFORMATION AND YOU CONSENT TO THE USE, DISCLOSURE AND TRANSFER OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified herein at any time by contacting Engage at the address provided below. If you refuse or withdraw your consent, you acknowledge that Engage may not be able to provide you or continue to provide you with certain services or information which may be of value to you.

Revisions to This Privacy Policy Engage reserves the right, in Engage’s discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. However, Engage will treat your continued use of the Sites, Apps and Services following such revision as your acceptance of the revised terms. All revisions will be posted to the Sites and will apply to any personal information collected on or after the date posted. Engage will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.

This Privacy Policy was last updated 20 October 2017. Collection of Your Information Engage may collect personal information about you through your use of the Sites, which may include information provided in connection with the following activities:

  • Registering or filling in forms on the Sites,. This includes information you may provide when you request additional information about Engage’s products and services or sign up to receive Engage’s e-mail newsletters or coupons.
  • Completing a profile or uploading information to the Sites.
  • Purchasing any product or service from Engage.
  • Providing design or product feedback or making other submissions to Engage.
  • Requesting information or assistance from Engage. Engage may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications.
  • Participating or responding to consumer survey or requests for consumer’s opinions, concerns, and preferences regarding Engage’s products and services.
  • Participating in consumer contests, sweepstakes and other promotions
  • Using other features of the Sites, Apps or Services that may be offered from time to time, and may require such information in order to utilise the feature (including but not limited to making a Submission as defined in the Terms of Use).
  • The personal information that Engage may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your Engage account, profile, your Submissions (as defined in the Terms of Use), or in other communications to Engage. This may include information about your height, weight, fitness and health that is provided to Engage voluntarily. In addition, Engage may collect additional information from users of our Services, such as our Apps as described in the “Apps” section below. You represent and warrant that you have the right and authority or have obtained all necessary consents (including under this Privacy Policy) to provide any information that is provided by you to Engage.
  • Engage may also collect information that may not be personal information, which may include, but is not limited to, the frequency of user visits to the Sites and Services, the routes by which users access the Sites and Services and use of any hyperlinks available on the Sites and Services. Engage or its service providers and agents may process and use this aggregate data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Sites, Apps and Services and the Sites’, Apps’ and Services’ features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies and is maintained, used and disclosed in aggregate form unless otherwise noted. Cookies Like many websites, Engage utilizes “cookies” to maintain a record of your visit to the Sites and your use of the Services. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally unless you have otherwise provided Engage with personal information.
  • Cookies help Engage to improve the Sites and Services, and to deliver more personalised service by enabling Engage to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognise you when you return to the Sites or use the Services.

Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting Engage’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites or the Services. IP Addresses An IP address is a computer's numeric address, by which it can be located within a network. Engage may record your IP address when you visit or use services or features on the Sites. Engage may use your IP address for the purposes noted above, and also to help diagnose problems with Engage’s server, or to administer the Sites. Engage may also use your IP address to identify you when Engage feels it is necessary to enforce compliance with this Privacy Policy or the Terms of Use, or to protect the Sites, Services, systems, information, employees, service providers, business partners, users, customers and others. Third Party Analytics and Tracking Engage uses automated devices and applications provided by third parties in connection with services such as surveys, advertising, social media management and analyzing usage of our Sites, Apps and Services. These third parties include Google Analytics (including Google Analytics’ Demographics and Interest Report) Appoxee, Mindbody, Flurry Analytics, Iconosquare, We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use cookies, tracking pixels, agents and other visitor identification and tracking technologies which collect information to perform their services. We do not share personal information that we collect directly with these third parties. However, these third parties may collect personal information directly through the use of cookies and other tracking technologies. For an explanation of the information collected by these third parties and their respective privacy policies and procedures for opting out of particular uses of your data, please go to the APPOXEE PRIVACY POLICY, FLURRY ANALYTICS PRIVACY POLICY, MINDBODY PRIVACY POLICY, ICONOSQUARE PRIVACY POLICY, and the GOOGLE ANALYTICS PRIVACY POLICY. Those wishing to opt out of Google Analytics data collection should use the GOOGLE ANALYTICS OPT-OUT BROWSER ADD-ON.

Please note that these third parties may use cookies — text files that are stored on your computer and that enable an analysis of your use of the Sites. You can prevent the collection of data concerning your use of the Sites (including your IP address), which are generated by the cookie, and the processing of that data by Google by downloading and installing the browser plug-in that is available under the following link: DOWNLOAD AND INSTALL THE BROWSER PLUG-IN.

Engage collects transactional information and browse behaviour on our website. Engage may use such information to offer you recommendations for products and services that are relevant to your interests. Engage uses the services of trusted third parties to offer you meaningful recommendations during the online experience. Engage shares IP address, unique ID number, and shop and browse behavior with the third party service provider on an aggregate basis but does not share personal information for these purposes. Engage also works with trusted third parties that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may use cookies and tracking pixels to collect non-personally identifiable information such as items viewed, items added to your shopping cart and items purchased during your visits to our Sites in order to help show advertisements on other websites likely to be of interest to you. If you would like more information about this practice or to opt-out of this use of your anonymous information, please visit Protection of Your Information To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Engage uses physical, technological and administrative procedures to protect the personal information that Engage collects from loss, unauthorized access, modification, disclosure or other misuse.

Nevertheless, Internet or wireless transmissions are never completely private or secure. You understand that any messages or information you send to the Sites, Apps or through the Services may be read or intercepted by others. If you have any questions about the security of personal information collected by Engage, please contact: to any publicly available features of the Sites, Apps and Services are not confidential and may be viewed by other users of the Sites, Apps and Services. By making personal information publicly available where the Sites, Apps and Services allow you to do so, you consent to such publication by Engage or its service providers and agents. Please refer to the Terms of Use for additional provisions relating to user submissions that may apply to you.


Use of Your Personal information

Upon Engage’s collection of your personal information, Engage may use and disclose such personal information, separately or in combination with pre-existing information, for the following purposes:

  • To develop, enhance, market, sell or otherwise provide information, products or services;
  • To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with Engage including at the Stores, on or through the Sites or through the Apps or the Services;
  • To conduct or administer contests, sweepstakes or other promotions in which you have participated;
  • To contact you in relation to your purchases or transactions, and to respond to any communications that you may have had with us;
  • To troubleshoot problems with the Sites, Apps and Services;
  • To customise your experience or homepage on the Sites;
  • To develop and manage Engage's business, staff and operations;
  • To verify your identity and information;
  • To maintain and update our records;
  • To enforce Engage’s Terms of Use or comply with this Privacy Policy;
  • To detect and protect Engage and other third parties against error,negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Engage’s policies and contractual obligations;
  • To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitisation or financing involving Engage;
  • As permitted by, and to comply with, any legal or regulatory requirements or provisions;
  • To access, preserve, disclose and use your personal information contained in your account, all Submissions (as defined in the Terms of Use), all communications to and from you, all information relating to your use of the Sites, if Engage is required to do so by law or legal process or if Engage determines, in its sole discretion, that such action is necessary to protect the rights of Engage, third parties, and other users of the Sites or for purposes of responding to your request for customer service;
  • For any other purpose to which you consent.

Engage may not be able to do these things without your personal information. For example, we may not be able to communicate with you and respond to your enquiries. Personal information collected by Engage may be transferred to, stored and processed in the countries listed in Appendix A. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction. To the extent permitted by law, Engage will not be responsible under the laws of your country of residence for the conduct of any parties to whom Engage discloses your personal information outside that country, and you may not be able to seek redress under those laws.

Disclosure of Your Information

Engage may disclose your personal information to its subsidiaries or affiliates and to third parties whom Engage hires to provide services on Engage’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about Engage’s products and services. These subsidiaries, affiliates and third parties may be located overseas. Engage will only provide those third parties with the personal information that they need to deliver the services to Engage and/or on Engage’s behalf. Engage will not disclose your personal information to third parties for their direct marketing purposes without obtaining prior affirmative consent. In the event that Engage is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Engage, you consent to your personal information and any other information Engage may have collected being transferred to another party in connection with such transaction. You also consent to Engage disclosing your personal information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of Engage’s business or operations; as consented to by you from time to time, including to fulfill any other purposes that are identified when the personal information is collected; or as otherwise permitted or required by law. Retention of Your Personal information The personal information that you provide will be retained by Engage in accordance with applicable laws. Engage holds personal information electronically and in hard copy form, both at Engage premises and with the assistance of service providers. However, Engage will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Engage business purposes.

Choice and Opt-Out Preferences

If, at any time, you prefer not to receive further promotional email or SMS communications from Engage, you will have the ability to unsubscribe from such communications by means of a link provided in every promotional e-mail or by responding STOP to promotional messages sent to you by Engage. You also have the ability to unsubscribe from such communications by CONTACTING US BY EMAIL.

Access and Correction

Engage will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions provided by law, Engage will give you access to that information. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that Engage holds about you is not accurate, complete or up to date you may write to the Privacy Officer at the address provided below. If you are able to establish that the information is not accurate, complete or up to date, Engage will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Request for Access and Correction, Questions or Comments

Engage welcomes questions and comments about this Privacy Policy. Requests for access and correction of your personal information, and questions or comments should be directed to the Engage at:

Engage Industries
PO Box 743
Mt Lawley WA 6929

Engage takes your privacy concerns seriously.

Where you express any concerns that we have interfered with your privacy, we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns, and may need to engage or consult with other parties in order to investigate and deal with your issue. We will keep records of your request and any resolution.