At Engage, we ship worldwide using trusted international carriers including Australia Post and DHL Express.

Shipping costs are calculated at checkout based on:

• Destination country
• Order weight
• Shipping services available

Orders are usually processed within 24 business hours. Tracking advice will be sent to your email once your order has been dispatched.

FREE SHIPPING

• Australia – Orders over $200 AUD
• International (excluding US) – Orders over $200 AUD
• United States – Orders over $200 USD

Engage is not responsible for theft or loss of garments once they have been shipped. Please contact your carrier directly for any lost or damaged items.

UPDATE TO SHIPPING TIMES: Middle East - 3 March 2026

Due to the current situation affecting airspace in the Middle East region, all services to and from the region may experience delays. There may also be delays and disruptions to services to and from other destinations, including Europe, as some airports in the Middle East operate as airline transit hubs. AusPost will continue to monitor the situation closely and we will provide updates on our website, as further information becomes available.In addition to above due to flight cancellations, routing to the following destinations has been suspended until further notice:

Israel, Jordan, Bahrain, Iraq, Kuwait, Qatar, Saudi Arabia, Oman, UAE, Lebanon

Please don't hesitate to reach out if you have any questions.

Standard Shipping (5–11 Business Days)
From $5 AUD

Express Shipping (1–5 Business Days)
From $15 AUD

✔ Free Standard Shipping on orders over $200 AUD

Shipped via DHL Express (2–6 Business Days)

Shipping is weight-based and calculated at checkout.

✔ Free DHL Express Shipping on orders over $200 USD

Express and Standard options available.

Delivery timeframe: 4–15 business days (depending on service selected)

✔ Free Shipping on orders over $200 AUD

Express (3–8 Business Days)

Standard (4–12 Business Days)

Rates calculated at checkout based on weight.

✔ Free Shipping on orders over $200 AUD

Express (4–9 Business Days)

Standard (12–15 Business Days)

Rates calculated at checkout.

✔ Free Shipping on orders over $200 AUD

Express (2–7 Business Days)

Standard (4–11 Business Days)

Rates calculated at checkout.

✔ Free Shipping on orders over $200 AUD

Express (2–8 Business Days)

Standard options available

Rates calculated at checkout.

✔ Free Shipping on orders over $200 AUD

Delivery timeframes are estimates and do not include customs clearance.

International orders may be subject to duties and taxes imposed by the destination country.

Engage is not responsible for customs delays or import fees.

Shipping rates are based on total order weight.

Engage ships to most* destinations around the world via DHL and Auspost. DHL are not able to deliver to PO Box addresses, when placing your order please provide a physical postal address.

Engage does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. International customers will need to check with their local customs office in regard to what, if any, duty you may be liable for when the order arrives.

Shipping costs are calculated at time of purchase.

By confirming a purchase you are accepting responsibility for all Customs Charges incurred. You will be importing goods into your destination country. Engage wishes to remind you that as the importer of goods you are legally responsible for any and all taxes, duties, and charges by your Government.

Engage does not have any control over customs charges and are unable to advise what they will be, as it is based on your own countries regulations & compliances. If you are concerned about what charges you may be liable for, please check with your local customs office before proceeding to checkout.

All charges are to be paid by the customer on delivery of order.

Orders cannot be returned to sender.

At its absolute discretion, Engage may elect to offer you a refund if you choose not pay any duties and taxes at time of import. If we do however, Engage will deduct any customs fees that apply to the purchase paid by Engage from the refund amount.

* DHL Exclusion countries are Ascension, Bouvet Island, British Indian Ocean Territory, French Southern Territories, Heard & McDonald Islands, Johnston Island, Midway Island, Pitcairn, Russia, Tokelau, Tristan Da Cunha, Turkmenistan, Wake Island and Western Sahara. These countries orders will be sent by airmail. No tracking service is available to these destinations. Please allow up to 30 days for delivery of your order,

Engage does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Please note this is transport costs only and does not cover any import liabilities that may be applied by the Government of the destination country.